Privacy & Data Policy

1. General information

The operator of this website takes the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with data protection legislation and this Privacy Policy. Whenever you use this website, we collect various personal data. We explain in this Privacy Policy, which data we collect and what they are used for. It also clarifies how and for what purpose this is done.

We draw your attention to the fact that data transmission over the Internet (e.g. when communicating by e-mail) may involve security gaps. It is not possible to protect such data completely against access by third parties.

Data collection on our website
Who is responsible for collecting data on this website?
The data collected on this website are processed by the website operator. The operator’s contact details can be found in the legal notice.

How do we collect your data?
On the one hand, we collect data that you provide us with. This could, for example, be data you enter on a contact form.

Other data are collected automatically by our IT systems when you visit the website. These data are primarily technical data such as the browser and operating system you are using or when you accessed the page. These data are collected automatically as soon as you enter our website.

What do we use your data for?
Part of the data is collected to ensure the proper functioning of the website. Other data can be used to analyze how visitors use the site.

What is the legal basis for processing personal data?
The legal basis for processing personal data as described above is Art. 6 (1) (f) of the EU General Data Protection Regulation (GDPR). Processing this data is necessary to provide the website and serves to uphold the legitimate interest of our company.

Insofar as you have completed the contact form, the legal basis is Art. 6(1) (b) GDPR. The reason for this is that your personal data are necessary to fulfill a contract. This also applies to processing operations required for measures preliminary to a contract.

Where processing of personal data is required to meet a legal obligation to which our company is subject, the legal basis is Art. 6(1) (c) GDPR.

Where the processing of personal data is necessary to protect the vital interests of the affected person or that of another natural person, the legal basis is Art. 6(1) (d) GDPR.

Insofar as we have your consent for processing personal data, the legal basis is Art. 6(1) (a) GDPR.

Deletion and retention period
As soon as the data used to display the website are no longer required, they are deleted. The collection of data to provide a website and the storage of data in log files is essential for the operation of the website. Users do not have any option for objecting to this. The data may also be stored in individual cases where this is specified by law. Data may also be blocked or deleted once a legally defined storage period has expired, unless there is a need to continue storing the data for the conclusion or fulfillment of a contract.

2. Compulsory information
Information on the Controller

The Controller responsible for processing data on this website is:

RefineValue
Neue Mainzer Straße 6-10
D-60311 Frankfurt am Main

Phone: +49-69-50-50- 47- 424
Homepage: www.refinevalue.com

What are your general rights regarding your data?
You have the right to obtain information at any time free of charge about the origin, recipients and purpose of your stored personal data. You also have the right to demand that your data be corrected, blocked or deleted. In addition, you have the right to restrict the processing of your personal data, the right of portability of your data and the right to notification.

Furthermore, you have the right to object to the processing of personal data relating to you at any time on grounds relating to your particular situation based on Art. 6(1) (e) or (f) GDPR; this also applies to profiling based on these provisions.

Moreover, we would like to point out the following:

Withdrawal of your consent to the processing of data
Many data processing operations are only possible with your express consent. You may at any time withdraw consent you have already given by sending us an informal notification by e-mail to the following address: datenschutz(at)headsinternational.com. Please note that this will not affect the processing of personal data obtained prior to the withdrawal of your consent.

Right to lodge a complaint with the responsible supervisory authorities
If there has been a breach of data protection legislation, you may lodge a complaint with the responsible regulatory authorities. The responsible supervisory authority for matters related to data protection legislation is the data protection officer of the German state in which our company is headquartered. A list of data protection officers and their contact data can be found at the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

Right to data portability
You have the right to have data which we process based on your consent or automatically in fulfillment of a contract delivered to yourself or to a third party in a standard, machine-readable format. If you require the direct transfer of data to another responsible party, this will only be done to the extent technically feasible.

SSL or TLS encryption
This site uses SSL or TLS encryption for security reasons and for the protection of the transmission of confidential content, such as orders or inquiries you send to us as the site operator. You can recognize an encrypted connection in your browser’s address line when it changes from “http://” to “https://” and the lock icon is displayed in your browser’s address bar.
If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties.

Information, blocking, deletion
As permitted by law, you have the right to be provided at any time with information free of charge about any of your personal data that is stored as well as its origin, the recipient and the purpose for which it has been processed. You also have the right to have this data corrected, blocked or deleted. You can contact us at any time using the address given in our legal notice if you have further questions on the topic of personal data.

Objections to promotional e-mails
We hereby expressly prohibit the use of contact data published in the context of website legal notice requirements for the purpose of sending promotional and informational materials not expressly requested. The website operator reserves the right to take specific legal action if unsolicited advertising material, such as email spam, is received.

3. Data protection officer

The data protection officer designated by our company is:

Martin Schmitt
RefineValue
Neue Mainzer Straße 6-10
D-60311 Frankfurt am Main

Telefon: +49-69-50-50- 47- 424
E-Mail: mail(at++)refinevalue.com

4. Analysis Tools

MATOMO (Formerly called PIWIK)
This website uses the open-source web analysis service Matomo. Matomo uses technologies that make it possible to recognize the user across multiple pages with the aim of analyzing the user patterns (e.g. cookies or device fingerprinting). The information recorded by Matomo about the use of this website will be stored on our server. Prior to archiving, the IP address will first be anonymized.

Through Matomo, we are able to collect and analyze data on the use of our website-by-website visitors. This enables us to find out, for instance, when which page views occurred and from which region they came. In addition, we collect various log files (e.g. IP address, referrer, browser, and operating system used) and can measure whether our website visitors perform certain actions (e.g. clicks, purchases, etc.).

The use of this analysis tool is based on Art. 6 Sect. 1 lit. f GDPR. The website operator has a legitimate interest in the analysis of user patterns, in order to optimize the operator’s web offerings and advertising. If a corresponding agreement has been requested (e.g. an agreement to the storage of cookies), the processing takes place exclusively on the basis of Art. 6 para. 1 lit. a GDPR; the agreement can be revoked at any time.

IP  Anonymization
For analysis with Matomo we use IP anonymization. Your IP address is shortened before the analysis, so that it is no longer clearly assignable to you.

Hosting
We host Matomo with the following third-party provider:

NMMN New Media Markets & Networks IT-Services GmbH,
Haferweg 46,
22769 Hamburg.

Execution of a data processing agreement
We have concluded a contract for order processing with these third-party providers, which guarantees that the data collected with Matomo will be processed exclusively according to our instructions and in accordance with the GDPR.

You may choose to prevent this website from aggregating and analyzing the actions you take here. Doing so will protect your privacy, but will also prevent the owner from learning from your actions and creating a better experience for you and other users.

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